Privacy Policy
Effective date: 11/23/2025
Overview
DeckMate™ (“we,” “us,” “our”) provides a cruise community website and mobile app. This policy explains what we collect, how we use it, and your choices. By using our site or app, you agree to this policy.
Data Controller
DeckMate™ (Boats N Hose LLC)
4539 N 22nd St, Ste R, Phoenix, AZ 85016
Email: support [at] deckmateapp [dot] com
Data Collected and How It’s Used
Personal information (name, email, profile photo) — used to create your account and communicate with you.
App activity (pages viewed, clicks, interactions) — used to improve features and experience.
Device or technical data (browser, OS, IP, country) — for analytics, performance, and security.
Affiliate data — when you click a booking or deal link, partners may receive a referral ID for commission tracking.
How We Use Information
Provide and improve the website/app and core features.
Moderation and safety, including investigating abuse reports.
Show relevant cruise and excursion offers via affiliate partners.
Communicate with you (service emails, updates, beta invites).
Comply with legal obligations.
Data Sharing
DeckMate™ does not sell personal information. We may share limited data with:
Service providers (hosting, email delivery, analytics, or error reporting).
Affiliate and booking partners (for referral tracking when you click outbound links).
Legal authorities (when required to comply with laws).
These partners are bound by contracts that limit how they can use your information.
App Permissions
Camera & Photos — used if you upload a profile image or post photo.
Bluetooth — future versions may use Bluetooth for proximity-based discovery; data will not leave your device without consent.
Notifications — to alert you to messages or updates (can be disabled anytime).
Third-Party Tools and SDKs
Firebase — authentication, analytics, and crash reporting.
Formspree — contact and waitlist form handling.
Affiliate partners — CruiseDirect, Shore Excursions Group, and others for booking links.
Retention & Security
We retain data as long as necessary for the purposes above and secure it using industry-standard measures. No system is 100% secure, but we actively safeguard your information.
Your Choices
Update profile info in-app or via support.
Opt out of non-essential emails via unsubscribe.
Request access or deletion: support [at] deckmateapp [dot] com.
Data Access and Deletion
You can request a copy or deletion of your data by emailing support [at] deckmateapp [dot] com. We verify your identity and process requests within 30 days as required by law.
Delete Your Account
To delete your DeckMate™ account and all associated data, email support [at] deckmateapp [dot] com with the subject line “Delete My DeckMate Account.”
We’ll verify your identity and permanently delete your profile, posts, messages, and account details within 30 days. Backups and security logs may be retained for up to 30 days for fraud prevention and legal compliance before being purged.
You can also request partial data deletion (for example, a post or photo) without closing your account by contacting the same email.
For European and California Users
If you live in the EEA or California, you have rights under GDPR and CCPA including:
Access, correction, or deletion of your data.
Opt out of sale or sharing of personal information.
Data portability.
To exercise these rights, email support [at] deckmateapp [dot] com.
Children
DeckMate™ is not directed to children under 18. If we learn a user under 18 has created an account, we’ll delete it promptly.
International Users
Your data may be processed in the United States and other countries, which may have different data protection laws than your own.
Changes
We may update this policy occasionally. We’ll update the “Effective date” and provide additional notice when required.
Contact
Questions or requests? Email support [at] deckmateapp [dot] com.